1. Data we collect
Shipam collects data needed to operate the product, including:
- account and contact details such as email address and basic profile information;
- changelog content and related assets you create, upload, publish, or send through the service;
- analytics events from hosted pages, such as page views, badge clicks, and performance telemetry when visitors consent to analytics cookies;
- subscriber and delivery data needed to send release emails and confirmation flows.
2. How we use data
We use personal and product data to:
- authenticate users and secure accounts;
- host and render changelog sites, roadmap pages, and widgets;
- measure product usage and hosted-page performance;
- process billing and manage plan entitlements;
- send subscriber emails, login links, and service messages.
3. Infrastructure and processors
Shipam uses Supabase to host application data and authentication infrastructure. Payment processing is handled by Stripe. Product and subscriber email delivery is handled by Resend. These providers process data on our behalf to the extent necessary to deliver the service.
4. Cookies and similar technologies
Shipam uses essential cookies for authenticated dashboard sessions. We also use hosted-page analytics cookies only after a visitor accepts the cookie banner shown on hosted changelog pages.
- Essential cookies keep authenticated dashboard sessions working.
- Analytics cookies support first-party hosted-page metrics collected through the `site_events` pipeline and performance reporting.
- Visitors can reject analytics cookies and continue browsing hosted pages.
5. Data retention and control
We retain data for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. Customers control the content they publish through Shipam and may update or remove it through the product, subject to normal backup and operational retention windows.
6. Contact
If you have privacy questions about Shipam, use the primary contact channels listed on shipam.page.